The Lecturers' Views towards “Mentorship360Hub”

Abstract

This research investigates the viewpoints of university lecturers on Mentorship360Hub, a novel mentorship platform introduced to address the time constraints inherent in mentorship programs. Recognizing the demanding schedules of both mentors and mentees, this study focuses on the implementation of Mentorship360Hub in a university located in Selangor. This study explores the perspectives of the lecturers regarding Mentorship360Hub, an innovative mentorship platform designed to enhance academic and professional development. This study utilized semi-structured interviews with fifteen university lecturers experienced with Mentorship360Hub, selected for their involvement in mentorship activities and familiarity with the platform. Interviews covered usability, benefits, challenges, and improvement suggestions, focusing on how Mentorship360Hub addresses time constraints in mentorship programs. Data was transcribed using Otter.ai and analyzed thematically with NVivo to identify key themes and insights. Inter-rater reliability was assessed to ensure consistency in assessments. The study underscores Mentorship360Hub's beneficial influence on academic institutions, enhancing mentorship access and communication while providing scheduling flexibility, although it encounters challenges like platform unfamiliarity and the need for improved training. Overall, Mentorship360Hub plays a significant role in supporting students' success, but improvements in user experience and training resources are necessary for its continued effectiveness. These findings provide valuable insights for educators, administrators, and developers aiming to enhance mentorship initiatives within academic settings, stressing the significance of tailoring platforms to lecturers' distinct needs and preferences for successful and enduring implementation.