The Mediation Effect of Burnout and Moderation Effect of Social Support on Work-Family ConflictTurnover Intention Relationship among Malaysian Woman Engineers: A Proposed Framework and Methodology

Abstract

An increasing number of women participate in the work force due to socio-economic development result a big impact to work and family institution. Failure to meet demand for both work and family lead to work-family conflict that may give negative consequences on work and family. An example of major work -related outcome is burnout which can lead to turnover intention. Social support has been identified as an important resources that can reduce work-family conflict and burnout. This paper aims to identify the relationship between work-family conflict and turnover intention and also the mediation effect of burnout on work-family conflict and turnover intention relationship. It is proposed that there will be a positive relationship between work-family conflict and turnover intention and there is an indirect relationship between work-family conflict and turnover intention through the mediation effect of burnout. Social support from work and family is proposed to moderate the relationship between work-family conflict and burnout. Furthermore it is proposed that the strength of
relationship between work-family conflict and turnover intention depends on the mediation effect of burnout and moderating effect of social support.