A Longitudinal Analysis of the Ar-Rahn's Customer Profile in Malaysia
Keywords:
Ar-rahn, customer profile, longitudinalAbstract
Though much research has revealed on the significance of ar-rahn as an effective financial instrument to curb poverty and financial exclusion problems, little is known about the changing trends in the profile of the ar-rahn consumers that can be used by the operators as to provide competitive ar-rahn schemes. Thus, this study attempts to analyse the changes in customer profile of ar-rahn financing in Malaysia using a longitudinal analysis over a six-year period with two sets of observations. The findings show that there are changes in terms of region, level of education, and income throughout the six-year period. Importantly, the usage of ar-rahn financing for production purpose, such as economic activity is claimed to be vital in enhancing the customers' well-being and hence, improving the financial and socioeconomic development of the society.