Implementation of Malaysia E-government Information Leakage Protection Model

Hafizul Fahri Hanafi; Syarbaini Ahmad; Mohd Nawawi; Wan Azani Mustafa; Miharaini Md Ghani; Mohd Ekram Alhafis Hashim

Authors

Hafizul Fahri Hanafi Department of Computer Science and Digital Technology, Faculty of Computing Meta-Technology, Sultan Idris Educational University, Perak Malaysia
Syarbaini Ahmad Faculty of Creative Multimedia & Computing, Universiti Islam Selangor, Malaysia
Mohd Nawawi ICT Consulting Division, MAMPU, Malaysia
Wan Azani Mustafa Advanced Computing (AdvCOMP) Centre of Excellence, Universiti Malaysia Perlis, Malaysia
Miharaini Md Ghani School of Communication, University Sains Malaysia, Pulau Pinang, Malaysia
Mohd Ekram Alhafis Hashim Faculty of Arts, Sustainability and Creative Industry, Sultan Idris Educational University, Perak, Malaysia

Keywords:

E-government, Document security, Confidentiality, Information security, Digital document

Abstract

The digital transformation of government management processes has ushered in an era of e-governance, leveraging digital technologies to enhance administrative efficiency. While this paradigm shift has brought numerous benefits, it has also exposed vulnerabilities, particularly in the realm of document security. Recognizing the need for innovation in this critical area, the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) developed the Malaysia E-Government Information Leakage model (MyEigle). This model introduces a Management Security System (MSS) method to mitigate the risk of confidential information leakage in official government documents. The document management model was tailored to align with Malaysian government sector workflows. A pilot study conducted among government servants in Putrajaya demonstrated improved document management practices and garnered positive feedback, suggesting the model's potential for enhancing security in e-government operations.