Sutam ED, Pei FL, Jia JT, Muhammad NA, Ab-Samat H, Jeng FC, Prakash J, Muhammad N, Sirivongpaisal N. A Comparative Study on User Satisfaction from Manual to Online Information System using Define-Measure-Analyze-Improve-Control (DMAIC) in Service Administrative Process . Jour. of Adv. Res. Design [Internet]. 2024Nov.30 [cited 2025Apr.3];122(1):27-45. Available from: https://akademiabaru.com/submit/index.php/ard/article/view/5552