SUTAM, E. D.; PEI, . F. L.; JIA , J. T.; MUHAMMAD, N. A. .; AB-SAMAT, H. .; JENG , F. C.; PRAKASH, J. .; MUHAMMAD, N.; SIRIVONGPAISAL, N. . A Comparative Study on User Satisfaction from Manual to Online Information System Using Define-Measure-Analyze-Improve-Control (DMAIC) in Service Administrative Process . Journal of Advanced Research Design, [S. l.], v. 122, n. 1, p. 27–45, 2024. DOI: 10.37934/ard.122.1.2745. Disponível em: https://akademiabaru.com/submit/index.php/ard/article/view/5552. Acesso em: 22 dec. 2024.