J. J. WILLIAM; I. A. CHOWDHURY; N. M. SUKI. Exploring the Critical Factors of Service Experience in Customer Care Centre of Telecom Industry in Kota Kinabalu, Sabah . Journal of Advanced Research Design, [S. l.], v. 19, n. 1, p. 1–13, 2023. Disponível em: https://akademiabaru.com/submit/index.php/ard/article/view/4776. Acesso em: 18 jul. 2024.