Rafiqul Islam S, Perumal S, Hussin Z. Relational Norms, Happiness and Customer Satisfaction in Micro Finance Institution’s (MFI’s): A Conceptual Framework. J. Adv. Res. Bus. Manag. Stud. [Internet]. 2020Oct.24 [cited 2024Nov.24];9(1):1-9. Available from: https://akademiabaru.com/submit/index.php/arbms/article/view/1273