RAFIQUL ISLAM, S.; PERUMAL, S.; HUSSIN, Z. Relational Norms, Happiness and Customer Satisfaction in Micro Finance Institution’s (MFI’s): A Conceptual Framework. Journal of Advanced Research in Business and Management Studies, [S. l.], v. 9, n. 1, p. 1–9, 2020. Disponível em: https://akademiabaru.com/submit/index.php/arbms/article/view/1273. Acesso em: 18 may. 2024.