MITANI, K. Field Survey on Usage of Non-Financial Measurement at Hotel in Japan. Journal of Advanced Research in Business and Management Studies, [S. l.], v. 8, n. 2, p. 40–44, 2020. Disponível em: https://akademiabaru.com/submit/index.php/arbms/article/view/1265. Acesso em: 19 may. 2024.