MUNYANTI, I.; MASROM, M. Customer Satisfaction Factors towards Mobile Network Services. Journal of Advanced Research in Business and Management Studies, [S. l.], v. 13, n. 1, p. 9–18, 2020. Disponível em: https://akademiabaru.com/submit/index.php/arbms/article/view/1311. Acesso em: 18 jul. 2024.